Distress Centre Calgary


The Distress Centre provides 24-hour crisis support, counselling and referrals to programs and agencies for further assistance. The Distress Centre offers short-term and drop-in counselling, and also provides a confidential online chat service for those who do not feel comfortable having a discussion over the phone. Youth who feel they need to reach out for support can contact the ConnecTeen peer support service by phone, online chat or text.

Programs available at SORCe


211 Alberta is a 24/7 confidential service that connects individuals with community and social services. Callers can speak with an Information & Referral Specialist who can provide information on financial & social assistance, government program assistance, and mental health support.

Coordinated Access and Assessment

The Distress Centre Calgary is the primary intake service for the Coordinated Access and Assessment (CAA) housing system in Calgary. CAA is an entry point for housing services through the Calgary Homeless Foundation. The program provides housing information, referrals and assessments on a walk in basis and through targeted outreach.  

Agencies wishing to refer clients to CAA program must complete the CAA System Partner Referral Form (links to the Calgary Homeless Foundation site).

Availability: Monday, Tuesday, Wednesday, Thursday, Friday

*SORCe is closed at 12:30 on the 1st Thursday of each month.